What information we collect

1. We collect personal information such as names, contact details, enrolment forms, medical records, and photos to provide safe, high-quality childcare and education.
2. This includes information about children, families, staff, and visitors.

How we use your data

1. To deliver tailored care and support for each child’s development and wellbeing.
2. To communicate with families about their child’s progress, activities, and important updates.
3. To improve our services through feedback and quality assurance.
4. To protect children, staff, and visitors by managing risks and ensuring a secure environment.

How we store and protect data

1. All personal information is stored securely and is only accessible to authorised staff.
2. We use secure systems and procedures to protect data from unauthorised access, loss, or misuse.
3. Records are retained only as long as required by law.

How we handle cookies

1. We use cookies on our website to improve your browsing experience and help us understand how visitors interact with our site.
2. Cookies are small text files stored on your device that allow us to remember your preferences, track site usage, and ensure our website functions properly.
3. We use both essential and non-essential cookies. You can manage or disable cookies through your browser settings.

Sharing information

1. We do not share your personal information with third parties without your consent, except where required by law.
2. If a data breach occurs that is likely to result in serious harm, we will notify the Office of the Australian Information Commissioner and affected individuals as required.
3. We use both essential and non-essential cookies. You can manage or disable cookies through your browser settings.

Your rights

1. You have the right to access, update, or request deletion of your personal information at any time.
2. If you have any questions or wish to exercise your privacy rights, please contact us directly.

Changes to this policy

1. We may update this privacy policy from time to time.
2. Any changes will be posted on our website.